Microsoft 365 Toolbox

You’re Paying for Microsoft 365 — Are You Actually Using It?

In short: Most businesses pay for Microsoft 365 every month and use a tiny slice of it — email, Word, maybe Excel — while a whole toolkit of genuinely useful apps sits there untouched. Here’s what you’re already paying for, and the bits worth discovering. You signed up for Microsoft 365, you use Outlook for…

Cloud computing

What Even Is the Cloud? (Spoiler: You’re Already Using It)

In short: “The cloud” is one of those phrases that gets thrown around constantly and explained almost never. Strip away the buzzword and it’s beautifully simple — and you’re almost certainly using it already. Here’s what it really means, and why it might be the best thing to happen to your business IT. “The cloud.”…

Customer support agents working together with laptops and headsets in an office setting.

Outsourced IT Support vs In-House: Which Is Cheaper for UK SMEs?

In the past, most SMEs assumed that hiring in-house IT support was not only the right thing to do, but also the cheapest. In theory, they spend all their time focused on your business and its IT needs; however, in recent years, business owners have begun to see the benefits of outsourced IT support. While…