Jargon-Free Advice

Our approach is simple: we discuss all matters openly and honestly, giving you as much explanation as you need or want. With no jargon and no waffle, you get transparent IT consultancy you can trust. We believe in making IT understandable and accessible, so you always know what’s happening with your systems. This commitment to clear communication is a cornerstone of our excellent computer support for small businesses.

Remote and On-Site Support

For all your IT issues, you and your team can just pick up the phone and talk to us. You won’t be waiting hours for a callback; most IT problems are sorted within the first 30 minutes. As long as you can get online, we can access your screen remotely (by invitation) to assist and resolve most challenges quickly—often in the time it takes you to make a coffee! This is part of our excellent computer support for small businesses.

If a situation requires a site visit, our focus on local businesses means we are never too far away. For added peace of mind, our proactive support enables us to monitor and maintain your system. We can identify many issues before they become problems, often avoiding downtime without you even knowing there was a potential issue on the horizon. This proactive approach is central to our excellent computer support for small businesses.

Network Design and Installation

Whether you work from a single location, multiple offices, or remotely, we can help you build a network to ensure your IT systems are well-connected and functioning seamlessly. We offer comprehensive data cabling installation services, whether you need to cable new or existing buildings, install, extend, or upgrade complete data networks, or move data and phone points.

By proactively monitoring and maintaining servers and networks for our clients, we can offer an informed overview of the network at any given point. This allows us to make necessary changes or foresee areas that may need thought and planning to address over time. This is an integral part of our excellent computer support for small businesses.

Site Audits and Strategy Sessions

Getting to know you and your company is vital so we understand how and why you work and the systems you have in place. We conduct regular audits (both remote detection and physical on-site work) to ensure your IT systems suit your needs, your data is adequately protected, and your business continuity is secure.

With our honest and transparent approach, we help you build an IT strategy, making recommendations in terms of hardware, software, and cybersecurity. This strategic planning is a key aspect of our excellent computer support for small businesses.

Project Management

Whether you’re a start-up looking to introduce a network of IT systems or an SME looking to expand into new or additional premises, involve us in your plans so we can help you from the start.

VCI Systems ensures you have the appropriate hardware and IT solutions in the right place, within the right timescales, for successful project completion. This is a crucial part of our excellent computer support for small businesses.

Hardware and Software Installation and Support

VCI Systems supplies leading brands of PCs, laptops, servers, networking hardware, printers, and all manner of software and peripherals. We can equip your users with business-ready hardware and software, ensuring timely delivery and efficiency. Accounts with key UK distributors allow us to offer competitive pricing on hardware and software solutions, but we are equally happy to work on hardware you have sourced yourselves.

Our services extend beyond just providing hardware; we ensure everything is installed correctly and supported, providing excellent computer support for small businesses.

Support for on-premise Servers

You may, like many companies, have on-premise software installed on your servers and secured behind your firewall. We help maintain this on-premise setup, ensuring your in-house server hardware, software licenses, and integration capabilities are managed effectively and any potential issues are resolved swiftly. Our leading backup appliance solutions can provide you with business continuity even in the event of a total server failure, reflecting our commitment to excellent computer support for small businesses.

System Solutions

IT is almost certainly central to your business, and your IT setup should suit your needs and requirements. Your IT system should be more than just a collection of hardware.

We help advise on the best systems for you and your organization, ensuring they fit well together or steering you away from solutions that could end up being costly in the long run. This tailored approach is part of our excellent computer support for small businesses.

Standing Desk Solutions

Sit-stand desks, commonly referred to as “standing desks,” can offer employees a variety of benefits and encourage a healthier lifestyle. A survey by the British Heart Foundation suggested that heart disease, type 2 diabetes, cancers, and poor mental health have all been linked to sedentary behavior.

Other research suggests that sit-stand desks, which allow office workers to alter their position during the day, may boost performance at work, reduce tiredness, increase engagement, and improve musculoskeletal problems.

Desk risers can lift your monitor or laptop off your desk, helping improve posture and clear your work area. More substantial standing desks can convert a sitting desk to a standing desk, allowing more movement of the muscles.

With 90% of office workers in Scandinavia already enjoying the health benefits of sit-stand desks due to workplace health legislation, it may not be long before they become the standard in the UK. We can assess your requirements, source the most suitable standing desk solutions for your team, and handle the installation.

Recycle Unwanted IT Equipment

According to Health & Safety Executive (HSE), recycling of Waste Electrical and Electronic Equipment (WEEE) is a rapidly growing sub-sector of the recycling industry. This growth is due largely to the implementation of the original WEEE Directive in the UK by the WEEE Regulations 2006, which set requirements for the recovery, reuse, recycling, and treatment of WEEE.

Every year, an estimated 2 million tonnes of WEEE items are discarded by households and companies in the UK. WEEE includes most products that have a plug or need a battery, including IT and telecommunications equipment like personal computers, copying equipment, telephones, and pocket calculators. These items contain a wide variety of materials, including glass, plastics, ceramics, and precious metals. Due to the complex mix of product types and materials, some of which are hazardous (including arsenic, cadmium, lead, and mercury, and certain flame retardants), WEEE recycling poses a number of health risks that need to be adequately managed.

For your safety, security, and peace of mind, it is important to ensure any unwanted IT and telecommunications equipment is data wiped and destroyed in a safe and environmentally conscious way. At VCI Systems, we regularly help our customers dispose of their IT equipment responsibly. We use a reputable WEEE disposal company, track the data wipe and recycling process, receive a Certificate of Data Destruction, and ensure all equipment is fully recycled so no elements end up in landfill.

Why Choose VCI Systems?

At VCI Systems, we pride ourselves on offering excellent computer support for small businesses. Our team is dedicated to providing friendly, helpful, and expert advice without the jargon. Whether you need remote or on-site support, network design and installation, or assistance with hardware and software, we have the experience and knowledge to help your business thrive.

Our proactive approach means we can often identify and resolve issues before they become problems, ensuring your systems run smoothly and efficiently. We take the time to get to know you and your business, conducting regular audits and strategy sessions to ensure your IT systems suit your needs and are protected against potential threats.

By involving us in your project management, we can ensure your IT solutions are in place, on time, and within budget. Our flexible hardware and software installation services mean you get the right tools for the job, whether sourced by us or by you.

For businesses with on-premise servers, we offer comprehensive support to maintain and protect your infrastructure. Our backup solutions provide peace of mind, ensuring business continuity even in the event of a server failure.

We also offer a range of additional services, including standing desk solutions to promote a healthier workplace and responsible recycling of unwanted IT equipment. By choosing VCI Systems, you are partnering with a team committed to providing excellent computer support for small businesses, tailored to your unique needs and requirements.

In conclusion, VCI Systems is your go-to provider for small business IT services. Our transparent, jargon-free approach ensures you understand every aspect of your IT setup, and our proactive support keeps your systems running smoothly. From network design and installation to project management and hardware support, we offer a comprehensive range of services to help your business succeed. Contact us today to learn more about how we can support your IT needs and help your business grow.

Customer Success Story