Advanced Support Package
We offer quality IT consultancy services to small businesses who cannot justify the expense of in-house IT or stretch to the rates of many of the expensive consultancy companies out there.
We invest time in understanding your business, objectives & priorities & suggest ways to improve operations right from the start.
End User Support
For all your IT niggles, you and your team can just pick up the phone and talk to us.
There is NO ticketing system so no delay. Just quick service and quick fixes.
We use a number of different tools to facilitate remote support so, as long as you can get onto the internet, we can go beyond simple telephone support and view your screen (by invitation) to assist and resolve most queries. If you do find our voicemail picking up the call, leave a message and we will call you back. If the situation requires a site visit, our focus on local businesses means we are never too far away should that emergency arise.
Office hours are 9am – 5pm Monday – Friday. Out of hours support is also available.
Mailboxes
Create mailboxes for all team members, giving them access to Emails wherever they may be.
Antivirus Protection
Our ESET antivirus software ensures you and you team are protected.
Backup Service
No need to worry about losing data or files again. Our backup service means we can simply and easily retrieve any deleted files for you and the team within minutes.
Proactive Server & Firewall Checks
Our daily proactive checks mean we can fix any IT issues before you even know about them.