IT Support Packages

Our IT Support Packages can be tailor-made for you, your business and your budget

Bronze
IT Package:

End User Remote Support
Office 365 Hosted Email
Office 365 Backup
Antivirus Protection

Starting from

£29.25

Per Employee per month

Consultant Visit:

£75 per hour

£525 per day

Silver
IT Package:

End User Remote Support
Office 365 Hosted Email with Office Software
Office 365 Backup
Antivirus Protection
Threat Monitoring and Reporting

Starting from

£37.15

Per Employee per month

Consultant Visit:

£75 per hour

£525 per day

Gold
IT Package:

End User Remote Support
Office 365 Hosted Email with Office Software
Office 365 Backup
Antivirus Protection
Threat Monitoring and Reporting
Proactive Device Management
Advanced Domain Name Monitoring
Quarterly Audit

Starting from

£57.05

Per Employee per month

Consultant Visit:

£75 per hour

£525 per day

Flexible
IT Package:

Your IT set up may be more complex than this or even more simplistic.

Any or all of the services included in our IT packages can be offered with the following options:

Support for on-premise Servers
Server Backup and Business Continuity Solutions
Data Centre and Co-location options
Business Telephony Solutions
Broadband and Connectivity

POA

Looking for IT Support you can trust in Berkshire?

All our IT Support Packages can be tailor-made for you, your business and your budget.

End User Remote Support

For all your IT niggles, you and your team can just pick up the phone and talk to us.

We use a number of different tools to facilitate remote support for both Windows and Mac so, as long as you can get onto the internet, we can go beyond simple telephone support and view your screen (by invitation) to assist and resolve most queries. If you do find our voicemail picking up the call, leave a message and we will call you back. If the situation requires a site visit, our focus on local businesses means we are never too far away should that emergency arise.

Office hours are 9am – 5.30pm Monday – Thursday; 9am – 5pm Friday.

Out of hours support is also available.

Office 365 Hosted Email

Create mailboxes for all team members, giving them access to Emails wherever they may be.

You have the option to add Office software licences to include Word, Excel and Powerpoint.

Backup Service

No need to worry about losing data or files again. Our backup service means we can simply and easily retrieve any deleted files for you and the team within minutes.

Antivirus Protection

Our antivirus software ensures you and your team are protected from loss of data.

Threat Monitoring and Reporting

Our daily proactive checks mean we can fix any IT issues before you even know about them.

Audit and Strategy Sessions

We’re not just here to put right what has gone wrong.  Involve us in your planning, discuss the goals you have or any forthcoming projects and we can review your IT set up, help ensure that the appropriate infrastructure is in place or perhaps, steer you away from a solution which would be both costly and unworkable for your organisation.

Get in touch to see where we can save you time, money and stress with Transparent IT Support you can Trust