Jargon-Free Advice

Our approach is to discuss all matters openly, honestly, and to give as much explanation as you need or want.

No jargon, no waffle, just transparent IT Consultancy you can trust.

Remote and On-Site Support

For all your IT niggles, you and your team can just pick up the phone and talk to us.

You won’t be waiting hours for a call back and most IT niggles will be sorted within the first 30 minutes.

As long as you can get onto the internet, we can access your screen remotely (by invitation) to assist and resolve most of your challenges in the time it takes you to make a coffee!

If the situation requires a site visit, our focus on local businesses means we are never too far away should an emergency arise.

For your added peace of mind, our proactive support enables us to monitor and maintain your system.

We can identify many situations before they become problems and our proactive approach will often avoid downtime without the client even knowing there was a potential issue on the horizon.

Network Design and Installation

Whether working from a single location, multiple offices or remote working, we can help you build a network to ensure your IT systems are well connected and functioning well together.

We offer a comprehensive data cabling installation service and can cable new or existing buildings, install, extend or upgrade complete data networks and can move data and phone points.

Proactively monitoring and maintaining servers and networks for a number of our clients, we are able to offer an informed overview of the network at any given point as well as being able to make changes where needed or foresee areas which may need some thought and planning to address over time.

Site Audits and Strategy Sessions

Getting to know you and your company is vital so we understand how and why you work and the systems that you have in place.

We can conduct regular audits (both remote detection and physical on-site work) to ensure your IT systems suit your needs, your data is adequately protected and your business continuity is secure.

With our honest and transparent approach, we will help you build an IT strategy, making recommendations in terms of hardware, software and cyber-security.

Project Management

Whether you’re a start-up company looking to introduce a network of IT systems or an SME looking to expand into new or additional premises, involve us in your plans so we can help you right from the start.

VCI can ensure you have the appropriate hardware and IT solutions in the right place, within the right time scales, for successful project completion.

Hardware and Software Installation and Support

VCI supplies leading brands of PCs, laptops, servers, networking hardware, printers and all manner of software and peripherals.

We can equip your users with business-ready hardware and software, ensuring timely delivery and efficiency.

Accounts with key UK distributors allow us to offer competitive pricing on hardware and software solutions but we are equally happy working on hardware you have sourced yourselves.

Support for on-premise Servers

You may, like many companies, have on-premise software which is installed on your own servers and secured behind your own firewall.

We can help maintain this on-premise set up for you and ensure your in-house server hardware, software licenses and integration capabilities are managed effectively, and any potential issues are resolved swiftly.

Our leading backup appliance solutions can provide you with business continuity even in the event of a total server failure.

System Solutions

IT is almost certainly central to your business and your IT set up should suit your needs and requirements.

Your IT system should be more than just a collection of IT hardware.

We can help advise on the best systems for you and your organisation, ensuring they fit well with each other, or perhaps steer you away from a solution which could end up being more costly in the long run.

Standing Desk Solutions

Sit-stand desks, commonly referred to as “standing desks”, can offer employees a variety of benefits and encourage a healthier lifestyle.

A survey by the British Heart Foundation suggested that heart disease, type 2 diabetes, cancers and poor mental health have all been linked to sedentary behaviour.

Other research suggests that sit-stand desks, which allow office workers to alter their position during the day, may also boost performance at work, reduce tiredness, increase engagement and improve musculoskeletal problems too.

Desk risers can simply lift your monitor or laptop off your desk, helping to improve posture and clear your work area, whilst other more substantial standing desks can be installed to easily convert a sitting desk to a standing desk, allowing much more movement of the muscles.

With 90% of office workers in Scandinavia already enjoying the health benefits of sit-stand desks due to their workplace health legislation, it may not be long before they become the standard in the UK too.

We can help assess your requirements, source the most suitable standing desk solutions for your team and take care of installation for you.

Recycle Unwanted IT Equipment

According to Health & Safety Executive (HSE), Recycling of Waste Electrical and Electronic Equipment (WEEE) is a rapidly growing sub-sector of the recycling industry, due largely to the implementation of the original WEEE Directive in the UK by the WEEE Regulations 2006. With that came the associated requirements for the recovery, reuse, recycling and treatment of WEEE.

The HSE states that every year an estimated 2 million tonnes of WEEE items are discarded by householders and companies in the UK. WEEE includes most products that have a plug or need a battery and, of course, includes IT and telecommunications equipment, eg personal computers, copying equipment, telephones and pocket calculators.

Such items contain a wide variety of materials, including glass, plastics, ceramics and precious metals. As a result of this complex mix of product types and materials, some of which are hazardous (including arsenic, cadmium, lead and mercury and certain flame retardants), WEEE recycling poses a number of health risks that need to be adequately managed.

For your own safety, security and peace of mind, it is important that you ensure any unwanted IT and telecommunications equipment is data wiped and destroyed in a safe and environmentally conscious way.

At VCI Systems, we regularly help our customers dispose of their IT equipment in this way. We use a reputable WEEE disposal company, track the data wipe and recycling process, receive a Certificate of Data Destruction and can ensure all equipment is recycled fully so no elements end up in landfill.

Customer Success Story