Author: Tony Sibley

In short: Every small business has a “Dave” — the member of staff (or the owner, or a helpful nephew) who’s good with computers and ends up being the unofficial IT department. It works brilliantly, until one day it doesn’t. Here’s how to tell when your business has outgrown the DIY approach — and what…

You’ve trained yourself well. You hover over links before clicking. You squint at email addresses looking for the extra letter that gives a scammer away. You’ve even started asking “is this really from the bank?” out loud, to nobody in particular, in the kitchen. Good work. Truly. But here’s the catch: while you’ve been busy…

In short: Remote and hybrid working is here to stay — but doing it well takes more than handing someone a laptop and waving them off. Here’s how to set your team up to work from anywhere securely and smoothly, without the dropped connections, lost files and security scares. Working from the spare room, the…

In short: Windows 10 reached the end of the road in October 2025, which means a great many business PCs are now running without security updates. If you’ve been nursing along an ageing computer (or a whole office of them), here’s how to tell whether it’s time for a change — and why “if it…

In short: When someone leaves, their digital keys — email, files, apps, remote access — often stay firmly in their pocket. Switching people off properly matters every bit as much as setting them up, and it’s one of the most overlooked risks in a small business. Here’s why, and what good offboarding actually looks like….

In short: Slow Wi-Fi is one of the great daily irritations of office life — and it’s almost never an actual mystery once you know the usual suspects. Here’s what’s really throttling your connection, and the quick things worth trying before you hurl the router out of the window. You know the scene. Someone mutters…

In short: AI assistants like Microsoft Copilot, ChatGPT and Claude can quietly take the boring, time-consuming jobs off your plate — drafting emails, summarising long documents, untangling spreadsheets. Here’s what they’re genuinely good at, where to be careful, and how to pick one without drowning in hype. Mention “AI” and people tend to picture either…

In short: If your team shares documents by emailing them back and forth — and your folders are full of files called “Final_v2_ACTUALLY_final” — there’s a far calmer way to live. Microsoft 365’s OneDrive and SharePoint let everyone work from one always-up-to-date copy, no attachments required. Here’s why it’s such a relief. We’ve all been…

In short: Most businesses pay for Microsoft 365 every month and use a tiny slice of it — email, Word, maybe Excel — while a whole toolkit of genuinely useful apps sits there untouched. Here’s what you’re already paying for, and the bits worth discovering. You signed up for Microsoft 365, you use Outlook for…