Let’s face it – it is a tough time for businesses of all shapes and sizes right now. But have you considered outsourcing your IT services in order to save you time, money and stress?
Whether you’re a one-man band working from a single laptop and printer or you have a team of people needing access to a network of software and systems, technology will underpin everything you do and, with the ever-increasing risk of ransomware and fraud, it is imperative that you get IT right from the start.
We look at 5 compelling reasons why considering outsourcing IT support in this financial climate can be hugely beneficial to you and your business.
1. Save Time – Maintain your focus
As the Director of a new start-up or SME, one of the most important decisions you will need to make is where to focus your time, energy and passion, and where to outsource or bring in additional expertise to help your business grow and succeed.
All too often we see individuals taking on the role of IT alongside their main role, getting involved with day-to-day technical issues and being drawn away from where their focus and key expertise really lies. This can be detrimental to both the business and bottom line.
Employing an internal IT resource is one solution. This, however, creates a single point of weakness as you become reliant on that individual’s level of skills and knowledge, as well as having the added cost and pressure of recruitment, continued training and any holiday cover.
Outsourcing IT to a team of experts, on the other hand, can alleviate these costs and pressures, whilst also enabling a variety of calls to be handled on any given day and a diverse skill-set to be tapped into.
2. Stay Safe – Keep pace with technology
Keeping up to date with technology is a full-time job in itself as it moves at a staggering pace and there are always new products, solutions and services coming to the market.
Outsourcing this responsibility to IT professionals, such as VCI Systems, means we will keep you informed of any relevant changes in technology and advise on which products and services are best suited to help support and protect your company now and in the future.
Our experience and knowledge allow us to proactively resolve issues quickly and efficiently, at a time that suits you best, freeing up valuable resources and allowing you and your team to focus on achieving important objectives in order to make your business a great success.
3. Save Money – Benefit from economies of scale
Working with many clients, outsourced IT support teams are able to build up accounts with key UK distributors over several years.
This enables us to provide you with discounted products and services, making a difference to your bottom line, as well as allowing you to invest in higher spec solutions at reduced prices.
4. Reduce Outgoings – Agree flexible billing options
We understand that with a small- to medium-sized team, you may only require an hour or two of IT support here and there. Instead of paying for continuous in-house IT support, outsourcing IT offers you the flexibility to pay only for the necessary services and support time you require.
You do not need to worry about high expenses – at VCI we offer unambiguous fair tariffs with flexible billing options which can be tailored to suit you, your business and your budget.
5. Save Stress – Maintain hands-on support
If you’re concerned that outsourcing will mean not having someone in the office to provide immediate ad hoc IT support, don’t be!
Technology itself now makes it easy for IT experts to offer instantaneous support remotely, whether it’s installing new software, viewing your screen in order to fix issues or securely backing up your system.
At VCI Systems, we don’t operate a ticketing system – just pick up the phone and talk to us directly for remote support or, being local, an office visit can easily be arranged should the need arise.
We can ensure you get IT right from the start!
Hear from our Customers…
“VCI have been our computer system support company for many years, over 20 years and I think the longevity of our relationship speaks for itself. The service is 1st class, the support and advice given is always superb and the most important thing for me is that I can trust VCI implicitly with their knowledge, their pricing and their desire to achieve what we want and need as a client. Hand on heart, I could not wish for a better company to work with in this area of my business. Highly, highly recommend!!!” – Mike Adlem, Director, Caversham Coachworks
“VCI Systems are just brilliant. I love that they are so helpful and just so responsive. No matter what the problem is, they fix it. They are also very smart at putting IT plans together, so that you get what you need to make your business work efficiently and effectively. Great bunch of people, great company. I’d recommend them highly.” – Ken Deeks, Director, The Amber Group
“I have used VCI Systems for over 20 years now. Robert and the team have always without fail managed to fix any computer issues I have had, either in person (years ago) or remotely (in recent years). They are always so calm and responsive and I would recommend them to any individual or company looking for a reliable and responsive team to help with maintaining and troubleshooting any computer issues. To top it all they are thoroughly nice people to work with.” – Lyn Snudden, Director, Inventive Events
Let’s help you save time, money & stress with IT Support you can trust
Just click below to get an instant quote today or, if you would like a complimentary discovery call to discuss your IT needs, give us a buzz on 0118 9767111 or email hi.vci@vcisystems.co.uk to arrange a suitable time.
We look forward to saving you time, money and stress with transparent IT Support you can trust right from the start.